1. Purpose and scope
These terms explain how subscriptions to ADPOS are started, paid for, changed and cancelled.
They are part of our Terms of Service and should be read with our Privacy Policy.
2. Subscription plans and pricing
ADPOS offers the following plans, as published on the pricing page. Prices are in Sri Lankan Rupees (LKR).
| Plan | Monthly | Yearly | Limits |
|---|---|---|---|
| Basic | LKR 2,500 | LKR 25,000 | Unlimited products, unlimited sales, 1 user account |
| Pro | LKR 6,500 | LKR 65,000 | Unlimited products, unlimited sales, 3 user accounts |
| Enterprise | LKR 15,000 | LKR 150,000 | Unlimited products, unlimited sales, unlimited user accounts |
A monthly plan covers 30 days and a yearly plan 365 days. Paying yearly gives two months free compared with paying monthly. There is no setup fee and no per-terminal charge. No paid plan limits the number of products or sales; only the free trial does (section 3). The features included in each plan are listed on the pricing page.
3. Free trial
A new shop starts with a 14-day free trial. The free trial is once per person: a shop registered with an email address or mobile number that has been used with us before, including by a shop that was closed or by someone a shop removed, starts without a trial, and you choose a plan to start using it.
- No payment details are needed to start it, and nothing is charged when it ends.
- During the trial a shop can have up to 100 products, 100 sales and 3 user accounts.
- When the trial ends, your account becomes read-only: you can still sign in and see your records, but you cannot record new sales or make changes until you buy a plan.
- If you buy a plan during the trial, the paid period starts when we approve your payment. Unused trial days are not added to it.
4. Paying and renewing
- How to pay: choose a plan in your account, pay by bank transfer as instructed there, and upload your proof of payment (a photo or PDF of the receipt). Card payments are not available.
- When it starts: your plan starts when we have checked and approved the payment.
- Renewing: nothing renews or is charged automatically. To continue, pay for the next period in the same way. You can do this from 7 days before your current period ends, and the new period then starts when the current one ends, so you lose no days.
- Price changes: a new price applies only to payments made after we announce it, never to a period you have already paid for.
5. Changing plans
You can move to a different plan as your shop changes. To change plan during a paid period, contact us using the details in section 13. We will move you to the new plan and credit the unused part of your current period towards it.
6. How to cancel
You can cancel in any month. Because nothing renews automatically, cancelling simply means not paying for another period. You can also tell us you are leaving, and we will confirm it by email.
You keep full use of ADPOS until the end of the period you have paid for. After that your account becomes read-only, as described in section 8.
Cancelling does not delete anything. To close your shop and delete its data, see section 9.
7. Refunds
Payments are not refundable, including for any part of a paid period you do not use after you cancel. If you pay twice for the same period by mistake, contact us and we will credit the extra payment towards your next period.
Nothing in these terms removes a right you have that the law does not allow to be removed.
8. When a trial or subscription ends unpaid
There are no failed payments to chase, because we never charge automatically. When a trial or paid period ends without a new payment, your account becomes read-only. Pay for a plan at any time to restore full use, with your records as you left them.
9. What happens to your data after it ends
- Your records are kept, read-only, after a paid subscription ends.
- If a trial ends and no plan is bought, we may delete the shop and all its data 3 months after the trial ended.
- You can ask for a copy of your records at any time using the details in section 13. To close your shop and delete its data, the owner can use Profile → Close shop in ADPOS, or ask us. After you confirm, the shop is read-only for 7 days and you can cancel; then its data is deleted. Your invoices and payments to us are kept, with the owner's name and email address. Payments are not refunded when a shop is closed.
Our Privacy Policy explains how long other information, such as backups, is kept.
10. Suspension by us
We may limit or suspend access where our Terms of Service allow it, for example because of a serious security concern or suspected unlawful use. Where practical, we will tell you why and give you a chance to resolve it.
11. Promotions and special offers
Promotional prices, discounts, trial extensions or other special conditions apply only as described in that offer. Any limits, eligibility conditions, end dates and the price that applies afterwards will be shown before you accept it.
12. Changes to these terms
We may update these terms. The latest version is always on this page, with its date at the top. If a change materially affects you, we will tell you before it takes effect, and a change never applies to a period you have already paid for.
13. Contact
For subscription, plan-change or cancellation questions, contact: