1. Introduction and acceptance
These Terms of Service (“Terms”) govern your access to and use of ADPOS, including its website, its point-of-sale and shop-management software, and related services (together, the “Service”).
ADPOS is operated by AwakenDev (“ADPOS”, “we”, “us” or “our”). “You” or “Customer” means the person or business that uses or subscribes to the Service.
You accept these Terms when you tick the box agreeing to them while registering, and by using the Service. If you use ADPOS for a company or other organisation, you confirm that you are authorised to accept these Terms for it. If you do not agree, do not register or use the Service.
2. The Service
ADPOS helps businesses manage products and categories, stock, sales, receipts, returns, quotations, customers, suppliers and business reports. The features and limits available to you depend on your plan, as shown on the pricing page.
We may improve or change features over time. We will not describe a feature as part of your plan unless it is included in the current plan information or agreed with you in writing.
The Service needs an internet connection and a compatible device and browser. Unless we agree otherwise in writing, we do not guarantee that it works with every device, printer, scanner, network or other system.
3. Accounts and account security
- Give accurate, current and complete information when you register, and keep it up to date.
- Keep your sign-in details safe. You are responsible for what is done through your account, except where the law says otherwise.
- Tell us promptly if you suspect someone has accessed your account without permission.
- Do not share sign-in details to get around your plan's user limit or the permissions you have set.
- If your plan allows several users, give each one the right role and permissions, and remove access when someone no longer needs it.
We may take reasonable steps to protect the Service and your account, such as asking you to verify yourself or limiting access, where there is a real security concern.
4. Free trial and subscription plans
ADPOS offers a 14-day free trial and paid plans (Basic, Pro and Enterprise). No payment details are needed for the trial, and nothing is charged when it ends. The prices, limits and billing periods of each plan are on the pricing page and in our Subscription & Cancellation Terms, which also say what happens when a trial or subscription ends. The free trial is once per person, as the Subscription & Cancellation Terms explain.
5. Fees and payment
Prices are in Sri Lankan Rupees (LKR) and are shown on the pricing page and in your account when you choose a plan.
- You pay by bank transfer and upload proof of payment in your account. Your plan starts once we have approved the payment.
- Nothing is charged or renewed automatically. To continue after a paid period, you pay for the next one.
- You must be authorised to make the payments you make.
- We may change our prices. A new price applies only to payments made after we announce it, never to a period you have already paid for.
6. Cancellation and refunds
You can stop at any time by not paying for another period. Payments are not refundable. The details are in our Subscription & Cancellation Terms. Nothing in these Terms removes a right you have that the law does not allow to be removed.
7. Your data and privacy
You keep your rights in the business information you enter into ADPOS (“Customer Data”).
You allow us to store, process, transmit and display Customer Data as far as needed to provide, maintain, secure and support the Service, to meet our legal obligations and to carry out these Terms.
You are responsible for having the rights, permissions and lawful basis to enter Customer Data, including information about your customers, employees, suppliers and other people.
How we handle personal information is explained in our Privacy Policy, and the cookies we use in our Cookie Policy. What happens to your data when a trial or subscription ends is in the Subscription & Cancellation Terms.
8. Acceptable use
You must not, and must not let others:
- use the Service for anything unlawful, fraudulent or deceptive;
- access, or try to access, another customer's account or data;
- interfere with, disrupt or weaken the security or availability of the Service;
- upload malicious code or try to exploit weaknesses in the Service;
- reverse engineer, copy, resell, sublicense or distribute the Service, except where the law allows it or we agree in writing;
- get around plan limits, user permissions or other technical restrictions;
- use the Service in a way that infringes anyone's rights or breaks the law.
We may look into suspected breaches and take proportionate action, such as asking you to correct something, limiting access or suspending an account where reasonably necessary.
9. Your responsibilities and business records
- You are responsible for the accuracy and lawful use of the information entered into ADPOS.
- Check your sales, stock records, receipts, quotations and reports before relying on them for business decisions.
- You remain responsible for your own tax, accounting, employment, consumer-protection and record-keeping obligations.
- You are responsible for your own devices, internet connection, printers, scanners and other equipment.
- Keep copies or exports of important business records where the Service offers them.
ADPOS is a software tool. It does not replace professional accounting, tax, legal or other advice.
10. Intellectual property
The Service, including its software, design, branding and documentation, is owned by or licensed to us and protected by intellectual-property law.
While your trial or paid subscription lasts, and subject to these Terms, we give you a limited, non-exclusive, non-transferable and revocable right to use the Service for your own business.
You keep your rights in Customer Data and give us only the permissions needed to run and support the Service. We may use feedback you give us to improve the Service, without disclosing your confidential information.
11. Service availability, maintenance and changes
We make reasonable efforts to keep the Service running, but we cannot guarantee it will always be available or free of errors. It may sometimes be unavailable or limited because of maintenance, updates, network or infrastructure problems, other companies' outages, security incidents or events beyond our control.
We may change or withdraw features where reasonably necessary to maintain, improve or secure the Service. If a change materially reduces what your paid plan includes, we will tell you first.
12. Third-party services and equipment
You may use the Service with other companies' devices, browsers, printers, scanners, apps and services, which have their own terms and privacy policies. Unless we agree otherwise in writing, we are not responsible for services or equipment we do not run.
13. Suspension and termination
You may stop using ADPOS, or close your shop and delete its data, as described in the Subscription & Cancellation Terms. We may suspend or end your access where reasonably necessary if:
- you seriously breach these Terms;
- your use creates a serious security risk, harms the Service or infringes someone else's rights;
- the law or a competent authority requires it.
Where it is practical and lawful, we will tell you first and give you a chance to put things right. We may act immediately for security, fraud, legal compliance or serious harm. When a trial or paid period ends without payment, your account becomes read-only rather than being suspended.
14. Disclaimers
As far as the law allows, the Service is provided as described in its documentation and these Terms. We do not promise that it will be uninterrupted or error-free, that it will work in every environment or suit every business, or that its results will be correct where they depend on incorrect or incomplete information entered by you or your users. Nothing in these Terms removes a warranty, condition or right that the law does not allow to be removed.
15. Limitation of liability
As far as the law allows, we are not liable for indirect or consequential loss, loss of profit, loss of business opportunity or loss of goodwill arising from use of, or inability to use, the Service.
We are not responsible for losses caused by incorrect or incomplete Customer Data, shared sign-in details, unsupported equipment, other companies' outages or events beyond our reasonable control, except where the law does not allow that limitation. Nothing in these Terms limits liability where doing so would be unlawful.
16. Confidentiality
Each of us will take reasonable care to protect the other's non-public information that is marked as confidential or that should reasonably be understood to be confidential, and will use it only for purposes connected with the Service, except where the law requires disclosure.
17. Changes to these Terms
We may update these Terms when the Service, our business or the law changes. The latest version is always on this page, with its date at the top. If a change materially affects you, we will tell you before it takes effect.
18. Governing law and disputes
These Terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka have jurisdiction over any dispute arising from them. Before going to court, we will both try in good faith to settle a dispute by talking to each other.
19. General provisions
If any part of these Terms cannot be enforced, the rest still applies. Not enforcing a part straight away does not mean we give up the right to enforce it later. You may not transfer your rights or obligations under these Terms without our written agreement, except where the law allows it.
20. Contact us
For questions about these Terms, your account or the Service, contact: